Privacy Policy
FortunIQ Fuels (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.
1. Information We Collect
We may collect the following types of information:
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Personal Information – such as your name, email address, phone number, and company details when you submit a form, request a quote, or contact us.
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Transactional Information – such as delivery details, fuel volumes, and payment information when you do business with us.
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Technical Information – such as IP address, browser type, and device data collected automatically when you visit our website.
2. How We Use Your Information
We use your information to:
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Provide and deliver our products and services.
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Respond to inquiries, requests, and customer support.
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Send order confirmations, invoices, and updates.
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Improve our website and customer experience.
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Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell or rent your personal information. We may share information with trusted third parties who assist us with operations (e.g., IT support, payment processors), subject to confidentiality agreements.
4. Data Protection
We implement appropriate technical and organizational measures to safeguard your personal information against loss, misuse, or unauthorized access.
5. Your Rights
In accordance with the Protection of Personal Information Act (POPIA), you have the right to:
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Request access to the personal information we hold about you.
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Correct or update your personal information.
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Request the deletion of your personal data, subject to legal requirements.
6. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
📧 info@iqfuels.co.za
📞 +27 87 265 1523